Frequently Asked Question FAQ
1. Where is your shop?
2. Is this pre-oreder items?
3. How can I place order?
4. How long will I receive my clothes?
*For International delivery date, please refer to Shipping Page.
5. How much is the postage?
Sabah, Sarawak – Flat rate RM10.00
*Extra RM3.00 if the ordered item is under bulky shipping class.
*For International shipping rate, please refer to Shipping Page.
6. How can I make payment?
Account Name : Vermillion Ecommerce
Maybank: 5540 8054 1807
Public bank: 3178 7743 15
CIMB: 0401 0572 1040 53
*Please include our email address – [email protected] for online transfer
*Please note that interbank transactions might take 1-2 business days to clear International customers can use credit card or paypal to make the payment, just select credit card as your payment gateway when you check out.
*You can use credit card without a paypal account, please select “Pay with my credit or debit card” after the checkout redirection.
7. Do I have to make full payment?
8. How if the items I ordered out of stock?
9. Can I exchange to other style if I cannot wear the clothes due to measurement?
*It is consider normal that shirt measurements might deviate from the actual products. Please allow +/- 3 cm variance on sizes stated.
* If you have any further questions, please do not hesitate to contact us.