Faq

Frequently Asked Question FAQ

1. Where is your shop?
Gc Fashion only sell all of clothes online under Vermillion eCommerce (002164255-K). If you are facing any difficulty, we are here to help you anytime.
2. Is this pre-oreder items?
Yes, unless it is stated ready stock.
3. How can I place order?
Please refer to Order Guide.
4. How long will I receive my clothes?
Please expect 10-12 working days(Sat, Sun, Public Holiday excluded) after confirmation of payment to receive your clothes. We will post to you asap when the clothes are ready.
*For International delivery date, please refer to Shipping Page.
5. How much is the postage?
Pernisular Malaysia – Flat rate RM7.00
Sabah, Sarawak – Flat rate RM10.00
*Extra RM3.00 if the ordered item is under bulky shipping class.
*For International shipping rate, please refer to Shipping Page.
6. How can I make payment?
Gc Fashion accept payment via Bank Transfer: Maybank Berhad, Public bank, CIMB.
Account Name : Vermillion Ecommerce
Maybank: 5540 8054 1807
Public bank: 3178 7743 15
CIMB: 0401 0572 1040 53
*Please include our email address – [email protected] for online transfer
*Please note that interbank transactions might take 1-2 business days to clear International customers can use credit card or paypal to make the payment, just select credit card as your payment gateway when you check out.
*You can use credit card without a paypal account, please select “Pay with my credit or debit card” after the checkout redirection.
7. Do I have to make full payment?
Yes. Gc Fashion will only process your order after confirmation of payment.
8. How if the items I ordered out of stock?
If the items that you want to buy is out of stock, you have the right to get 100% refund without question or you can also choose other products to replace it. Gc Fashion will refund to you the overpayment/Credit Balance(if any), and you just need to pay us the amount of outstanding balance for the new replaced product(if any).
9. Can I exchange to other style if I cannot wear the clothes due to measurement?
No, all items sold are Non Refundable and exchangeable, unless it is a wrong measurement given by us, then only you entitle for exchange. Gc Fashion will gladly offer you an exchange or credit note based on the appropriate situations.
*It is consider normal that shirt measurements might deviate from the actual products. Please allow +/- 3 cm variance on sizes stated.

* If you have any further questions, please do not hesitate to contact us.

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